How does light duty towing at The Amazing Brentwood work underground?
The Amazing Brentwood sits at 4567 Lougheed Hwy, on SHAPE's 28-acre site at Willingdon and Lougheed. It has more than 2,000 surface and underground stalls, with EV chargers on P1 and Tesla Superchargers on P2, according to the centre's parking page. That many cars means a steady run of dead batteries and no-starts. Most of them are light duty jobs that fall under our Brentwood light duty towing service.
The hard part is usually the ramp, not the car. Parkade height clearance is not published, so we ask which entrance you used and which level you are on before we pick the truck. If a flatbed will not fit, a wheel lift or dollies bring the car up to the surface first. Our flatbed towing at The Amazing Brentwood page covers the next step for AWD cars and EVs.
One centre rule matters. Vehicles left overnight may get a warning and can be towed by the mall's contracted impound company. If your car broke down late, contact us early so it can be moved before that happens. We are not the impound tower, so releases from an impound go through them.
Which parkade entrance for a light duty tow at The Amazing Brentwood?
The centre lists four parkade entrances. Tell us yours, so the truck goes to the right ramp the first time.
Your light duty tow at The Amazing Brentwood, step by step
A parkade breakdown feels stressful. These steps keep it simple.
- 01
Note the spot
Write down the level, stall number and the entrance you came in. The digital signs at Willingdon Ave and Halifax St show open spaces by level, which helps you name it. - 02
Try a boost first
If the dash lights flicker, it may be the battery. Our roadside help at The Amazing Brentwood can boost it right in the stall. - 03
Get the price
We confirm the price and the method before any hookup or work starts. - 04
Up the ramp and away
We bring the car to the surface, load it and tow it to your shop, home or dealer.
Light duty vehicles we move from The Amazing Brentwood
Shoppers, tower residents and SkyTrain commuters all park here, and each brings a different kind of call.
Commuter sedans
Cars left near the direct link to Brentwood Town Centre station, often with a tired battery after a long day.
Resident SUVs
Crossovers that live in the tower parkades. Many are AWD, so they ride on a flatbed or with dollies.
EVs at the chargers
Electric cars on P1 and P2 that will not wake up. We set tow mode and load them on a flatbed.
Minivans and light vans
Family vans and small delivery vans serving the shops. If it is over light duty weight, our heavy duty crew takes it.
Shoppers in the surface lots
Drivers who used the free surface stalls and came back to a car that only clicks. Open lots make for a quick hookup.
The Amazing Brentwood light duty towing questions
Can a tow truck reach the lower levels?
Often, yes, but it depends on the ramp. If the clearance is too low for a flatbed, we use a wheel lift or dollies to bring the car to street level first.
How do I give the truck directions here?
The centre's driving directions use Hwy 1 Exit 29 to Willingdon and Lougheed. Meet us at the entrance you parked from.
Can you tow a car parked at the Superchargers?
Yes. A Tesla that will not wake on P2 goes on a flatbed with tow mode set. Tell us the stall so we can see how much room there is around it.
Will the mall tow my car if I leave it overnight?
It can. Cars parked overnight may be warned and towed by the mall's contracted company. Arranging your own tow avoids an impound release.
Where do you take the car?
Wherever you choose: your mechanic, a dealer or home. For trips beyond the region, see long distance towing from The Amazing Brentwood.